{"id":1281,"date":"2021-06-18T10:38:53","date_gmt":"2021-06-18T10:38:53","guid":{"rendered":"https:\/\/stichting-passie.nl\/com\/?page_id=1281"},"modified":"2025-05-06T11:47:52","modified_gmt":"2025-05-06T11:47:52","slug":"klachten","status":"publish","type":"page","link":"https:\/\/stichting-passie.nl\/com\/doneer\/contact-us\/klachten\/","title":{"rendered":"Klachten"},"content":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row_content&#8221; source=&#8221;media_library&#8221; image=&#8221;1238&#8243; img_size=&#8221;full&#8221; external_img_size=&#8221;&#8221; add_caption=&#8221;&#8221; alignment=&#8221;left&#8221; style=&#8221;&#8221; external_style=&#8221;&#8221; border_color=&#8221;grey&#8221; external_border_color=&#8221;grey&#8221; onclick=&#8221;&#8221; img_link_target=&#8221;_self&#8221; css=&#8221;.vc_custom_1643701995175{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221; title=&#8221;&#8221; custom_src=&#8221;&#8221; caption=&#8221;&#8221; link=&#8221;&#8221; img_link_large=&#8221;&#8221;][vc_column css=&#8221;.vc_custom_1643702003748{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_single_image image=&#8221;1238&#8243; img_size=&#8221;full&#8221; css=&#8221;.vc_custom_1643701986208{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<h3 style=\"text-align: justify;\">Externe, onafhankelijke <span style=\"color: #99cc00;\">klachten<\/span>behandeling<\/h3>\n<p>[\/vc_column_text][vc_single_image image=&#8221;1282&#8243; img_size=&#8221;medium&#8221; alignment=&#8221;right&#8221; style=&#8221;vc_box_border&#8221; border_color=&#8221;white&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; link=&#8221;www.degeschillencommissiezorg.nl&#8221; css=&#8221;.vc_custom_1648619687247{margin-top: 50px !important;}&#8221; el_class=&#8221;pull-right&#8221;][vc_column_text]<\/p>\n<div style=\"margin-top: 0px;\">\n<p>Wij proberen zo goed mogelijk voor u te zorgen. Toch kan het gebeuren dat u hierover niet tevreden bent. U kunt ons dit laten weten. U kunt uw vraag of klacht voorleggen aan het onafhankelijke Klachtenloket Zorg. Een medewerker van het Klachtenloket probeert uw klacht met informatie en advies op te lossen en kan u in contact brengen met een onafhankelijke klachtenfunctionaris. Die kan bemiddelen tussen u en ons, zodat we samen alsnog een goede oplossing kunnen vinden. U bereikt het Klachtenloket Zorg gemakkelijk door te bellen naar telefoonnummer 070-310 53 92. Dat kan van maandag tot en met vrijdag van 9.00 tot 17.00 uur. Of stuur een mail naar <a style=\"text-decoration: none;\" href=\"mailto:info@klachtenloket-zorg.nl\" rel=\"noopener\"><span style=\"color: #000000;\"><span style=\"color: #99cc00;\">info@klachtenloket-zorg.nl<\/span>.<\/span><\/a>Voor meer informatie kunt u kijken op\u00a0<a style=\"text-decoration: none;\" href=\"https:\/\/www.degeschillencommissiezorg.nl\/klachtenloket-zorg\/\" rel=\"noopener\"><span style=\"color: #000000;\"><span style=\"color: #99cc00;\">https:\/\/www.degeschillencommissiezorg.nl\/klachtenloket-zorg\/<\/span><\/span><\/a>.<\/p>\n<p>&nbsp;<\/p>\n<h3>De Geschillencommissie<\/h3>\n<p>U kunt ook een klacht indienen bij de externe en onafhankelijke Geschillencommissie Zorg Algemeen. Uw klacht wordt dan een geschil. Een onpartijdige, deskundige commissie beoordeelt uw geschil en u ontvangt een bindende uitspraak. Dat betekent dat u en wij ons aan de uitspraak moeten houden en niet in hoger beroep tegen de uitspraak kunnen gaan. Voor meer informatie hierover kijkt u op: <a style=\"text-decoration: none;\" href=\"https:\/\/www.degeschillencommissiezorg.nl\" rel=\"noopener\"><span style=\"color: #000000;\"><span style=\"color: #99cc00;\">https:\/\/www.degeschillencommissiezorg.nl<\/span><\/span><\/a>.<\/p>\n<p><a href=\"https:\/\/stichting-passie.nl\/com\/wp-content\/uploads\/2025\/05\/Aansluitbewijs-geschillencommissie-2025-Stichting-Passie.pdf\"><span style=\"color: #99cc00;\">Bewijs van aansluiting<\/span><\/a><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_raw_html]JTVCcGRmJTIwaWQlM0QxMzIxJTVE[\/vc_raw_html][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row_content&#8221; source=&#8221;media_library&#8221; image=&#8221;1238&#8243; img_size=&#8221;full&#8221; external_img_size=&#8221;&#8221; add_caption=&#8221;&#8221; alignment=&#8221;left&#8221; style=&#8221;&#8221; external_style=&#8221;&#8221; border_color=&#8221;grey&#8221; external_border_color=&#8221;grey&#8221; onclick=&#8221;&#8221; img_link_target=&#8221;_self&#8221; css=&#8221;.vc_custom_1643701995175{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221; title=&#8221;&#8221; custom_src=&#8221;&#8221; caption=&#8221;&#8221; link=&#8221;&#8221; img_link_large=&#8221;&#8221;][vc_column css=&#8221;.vc_custom_1643702003748{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":331,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1281","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/stichting-passie.nl\/com\/wp-json\/wp\/v2\/pages\/1281","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stichting-passie.nl\/com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/stichting-passie.nl\/com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/stichting-passie.nl\/com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stichting-passie.nl\/com\/wp-json\/wp\/v2\/comments?post=1281"}],"version-history":[{"count":8,"href":"https:\/\/stichting-passie.nl\/com\/wp-json\/wp\/v2\/pages\/1281\/revisions"}],"predecessor-version":[{"id":1610,"href":"https:\/\/stichting-passie.nl\/com\/wp-json\/wp\/v2\/pages\/1281\/revisions\/1610"}],"up":[{"embeddable":true,"href":"https:\/\/stichting-passie.nl\/com\/wp-json\/wp\/v2\/pages\/331"}],"wp:attachment":[{"href":"https:\/\/stichting-passie.nl\/com\/wp-json\/wp\/v2\/media?parent=1281"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}